Please see the below brief and full extended shop Privacy Policy and Terms of Service for detailed information.

The Store – Returns & Refunds
Due to the complexity and delicacy of the plants we supply and host interactions there is no guarantee given nor refund or returns accepted once plants have been delivered and handled. Please contact us with any problems and we will do our best to help. All proceeds are not-for-profit. All items are sold to help continuation and expansion of the organisation.

The Organisation
The Organisation is constitutionally not-for-profit and a registered charity. ABN 31 123 703 024 Trading as: Braidsdale, Braidsdale Santalum.

Privacy Policy Brief( full version here )
We use Google Analytics their policy https://policies.google.com/technologies/partner-sites. All payments are handled by a third party: Square Australia (Block, Inc., Squareup Pte. Ltd.) their policy can be found at https://squareup.com/au/en/legal/general/privacy. We do not use accounts nor directly collect any information. Cloudflare is used for DNS and Turnstile their policy https://www.cloudflare.com/en-au/privacypolicy/. The shop may use MaxMind for IP address geolocation, their policy is found here https://www.maxmind.com/en/privacy-policy
The website braidsdale.org.au is served to Australia only by use of geoblocking.

Email
All email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received email in error, please notify the system manager [email protected] Messages contain confidential information and is intended only for the individual named. If you are not the named addressee, you should not disseminate, distribute or copy any email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. 

Website
The information contained on www.braidsdale.. domains and affiliates is for general information purposes only. The Organisation T/A Braidsdale/Braidsdale Santalum assumes no responsibility for errors or omissions in the contents of the website or any service. In no event shall the Organisation be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the contents of the website, all information is of a general nature only and is not intended as a substitute for professional advice. Should you decide to act upon any information on this website, you do so at your own risk. The Organisation reserves the right to make additions, deletions, or modification to the contents of the websites at any time without prior notice and reserves the right to change this policy at any given time. The Organisation does not warrant that the website is free of viruses or other harmful components. The website is hosted by Google inc and the Organisation has no control of the content management system in place and any third party product, use of information or content connected by the hosting provider.

External links disclaimer
www.braidsdale.. domains may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company. Please note that the Organisation does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.